Writing
Posts on product, founding, hiring, and whatever else I am thinking about. Most are about Plotline. Some are about books or Charlotte or Otis.
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Reading: The Power Broker, finally
Two years on the shelf, I am 14 pages a night through it.
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Thinking about AI for multifamily
Three narrow places it works and a longer list of where it doesn't.
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Otis turned 8 today
Eight years old. Peanut butter cake. Asleep on the rug.
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Coffee at Not Just Coffee
Two mornings a week, for a year. Christine knows my order.
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Update: I was wrong about onboarding
A correction to a 2024 post. Self serve onboarding broke our customer success.
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Charlotte Tech Talent meetup recap
Maria from Lendmark said Charlotte is not actually a tech hub. The room got quiet.
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What multifamily operators actually want from software
A COO in Knoxville told me three things, fast, like she had been waiting to be asked.
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Saturday ride, 47 miles
Davidson loop with Mike and Jen. Jen dropped us both on the last climb.
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The Series A almost killed Plotline
The honest version of what happened in the eight months before our 2023 close.
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Hiring lessons from year 3
I made a bunch of hiring decisions in 2022 and most of what I learned, I had been told and didn't believe.
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Why our product roadmap is messy on purpose
It looks like a working document because it is a working document.
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Why I left a stable VP job to start Plotline
If I had to pick the moment, it was a Wednesday in February 2018, in a conference room in Plaza Midwood.